Showing posts with label Healthcare and Nursing. Show all posts
Showing posts with label Healthcare and Nursing. Show all posts

Sunday, March 6, 2022

Forgotten



We have seen 1000s of people step up or step in to help with the COVID healthcare crisis. Responding to the healthcare systems desperate pleas they have returned to the bedside, assisting with vaccines, developing (and redeveloping) tools and education, helping with testing and process development and so much more. They were welcomed into the executive war room, worked tremendous hours learning project expectations on the run. They gave their all, willingly, to be a part of the team. 


Then they were no longer needed, silently removed from meetings, folders, projects and teams. No fanfare, no thank you’s, no notice. They found themselves on the outside. 

Forgotten. 

Consider the value of that employee or department who went above and beyond for you and your customers during the pandemic. During any event. They were your Hur and Aaron, but now they are back to their homes or hidden in their cubicle, doing a great job, but you don’t remember who they are. You didn’t learn their names. It’s like they didn’t exist. 


Forgotten.

Can you name 5 (or 10) people who were there for you or your team who were not part of your usual workgroup? 

Do you know one personal thing you learned about them? 

Did you show them gratitude as the work was completed while in those executive team meetings? 

Did you acknowledge their part in the project while getting your award? 

It’s never too late. 

Show gratitude. An individual note to each one. 

Show respect. Prior to making their new identity vanish, give them the plan in a meeting. And thank them for the work. 

Show honor. Recognize you would not be in your seat of power without those loyal, hard working people who at a moments notice said yes!

Show humility. One day you too may be forgotten, your season of success wiped out in a single canceled calendar notice. 




Sunday, September 12, 2021

We B Gluten Free

 https://webglutenfree.blogspot.com

Some time ago I set up this blog to share about our Celiac and Gluten free journey. I find I am sharing this same information with new or seasoned GF friends. During the holidays hosts want to assure they have safe options for their guests. Thank you for that. 

I am going to start writing again. I will add to the recipes already here and share my tips and tricks. Thankfully there are tons of great options today! Even Gluten Free Oreos and a gluten free Oreo Double Stuff! 😍😍😍 Can you just imagine????? 

           Gluten Free Oreos

If you have any ideas or recipes to share I would love to include them. Have a great day!!





Sunday, February 23, 2020

Keeping Your Patient Informed

Keeping Your Patient Informed




The rapid pace of healthcare can often have 15-20 people in a patients room in the span of a few hours. They are anxious, vulnerable, perhaps alone, confused or medicated. They arent sure what is said, who is saying it or what it all means. It can lead to poor patient experiences and possibly poor outcomes.

Many institutions have taken to using communication boards or white boards to put pertinent data on for the patient and family. When filled out they are marvelous, when outdated or blank they are not only worthless but may further lead to confusion. And in addition surveys elicited that compliance with use and engagement of the team members made keeping them up to date and accurate the greatest challenge.

Depending on the practice at your facility, being committed to the process can make the difference between a safe, positive experience and and high risk, disappointing one. Safety is a focus of CMS, tJC and NDNQI to name a few. Reducing falls, hospital acquired injuries or illness and errors can be reduced or eliminated when patients, family and care providers are all on the same page.

A few key pieces of information shared at the beginning of shift and refreshed throughout the day include:

1. Introductions - Who will the nurse, nursing assistant, provider or other team members be providing care. Check the arm band.
2. Daily Plan - Review what will be going on for the morning; tests, therapies, treatments, bathing, etc
3. Meals and Meds - When will meals be delivered? What meds will they be taking, why and what will they experience. Check the arm band.
4. What are they waiting for - Case management to plan discharge, surgery, doctor or follow up care
5. What is your plan - when will you be back in the room, what will you be doing with them or for them during the shift
6. What is the discharge plan - every day it helps to remind them what has been completed and what still needs to happen for them to go home
7. Make sure they are prepared for the day - Emergency light in hand, bed in low position, alarm on for those at risk, bedside table at hand and free of as much junk’ as possible.

Taking time to make sure they are informed will reduce anxiety, improve engagement and reduce risk of injury. The patient and family will also be more comfortable with the care they see. Communication received from the nurse and provider will greatly improve patient satisfaction.

Jlg5.9.18(c)

Communicating Together

Communicating Together

Todays favorite communication is anything but face to face. Most people are using some form of digital technology; texting, social media, selfies, email. Few enjoy the art of writing letters, still a favorite of those from days gone by. Telephone calls are even less often selected in favor of call screening. Leave a voicemail, get one back. Or virtual calls which permit muting, blocking cameras, multitasking. You get the feeling people dont really want to talk to each other.  They dont want all the drama, transparency, time needed to invest.

This can play a serious role in the ability to have meaningful conversations which are critical to the work place. While many nurses are cheery and able to have conversations, some nurses really struggle. They don't know how to deal with emotions in conversations and any confrontation is typically drama filled due to the lack of experience having hard conversations.

What used to be a daily occurrence is now almost a lost art. The good news is that the skill can be learned and mastered, allowing for joyful and serious communications to occur without a major event. There are a few key points to mastering the art of conversation and confrontation.

1. Know yourself - There are some great tools to discern your personality type. They are great assessments that help you identify your personality, favorite style of interaction.
2. Know your team - These same principles apply to the team you work with. It helps to understand how each person scores so that you can understand more about what makes each person tick.
3. Acknowledge your emotions - It is normal in a day, whether at home or work, that you will have an assortment of emotions (anger, joy, playfulness, sadness, etc). It is OK to have any of these, or all of these. If something or someone has made you angry, own it.
4. Start all complaints with the person involved, not everyone else - gossip does not solve anything . It is gossip when you talk about the issue with the rest of your work mates. This causes division and emotions to build that can fracture the workplace and make it a drag to be there. 
5. Have your conversations in private - make them factual, not emotional. Use I’ statements not You. And stay committed to get resolve. That may mean taking the high road, apologizing. Nurses are the most trusted profession so we need to start with each other. Honest, direct conversations.  

If you are not comfortable speaking, talking in serious conversations or need to master skills for crucial conversations you may want to check these out:

a. Toast Masters www.toastmasters.org
b. Top 5 Leadership Personality Tests http://www.doseofleadership.com/top-5-leadership-personality-tests/   (your facility or organization probably has one of these tools)
c. Crucial Conversations and Crucial Confrontations - two great books that will tell you a lot about you and those you want to relate better with  

While it may take some practice to master the art of communication, start by being sincere and dont stop until you get it right. Lay your device down, sit relaxed, make eye contact, listen well and hear what they are saying.  You will learn much, grow more and become the best team member ever!

Jlg5.9.18(c)

It's Ok To Say 'I Don't Know’ - Nurse Grid


It's Ok To Say 'I Don't Know



Nurses are the most trusted profession on the planet according to Forbes (Niall McCarthy Jan. 4, 2018). In the article Americas Most and Least Trusted Professions’ nurses are still number one! It actually recognizes them as the most honest and of high ethical standards. This is a testament to the trust patients put in nurses when they check into the hospital or care facility. They are vulnerable and do not have the expertise (in most cases) to know what is wrong, or understand much of what is said. They look the nurse straight in the eye and count on the sound, ethical and honest response they will get.

It stands to reason that not all nurses are reliable, but they are fairly evident in the course of the day. Those are the staff that never answer the call lights, arent available to help and refuse to ask questions. You know this group. Fortunately this group is very small. It is important to hold them accountable, have direct conversation with them and if needed take those to the manager. 

The challenge that may present for many nurses is the ability to acknowledge they need help or information before they can complete a task or provide care. When a nurse walks into the room to talk to a patient they are expected to give an honest, accurate answer. Patients count on that in order to feel safe, know they have the right information and feel confident with any decisions they need to make. Some nurses will try to answer based on assumptions or what they think they know. Some will just stare! But a trustworthy nurse will admit they may not have the answer but assure the patient they will go get it. They wont lie, bluff or make it up as they go. 

Jennifer was in a hurry to discharge an ER patient. Goals to meet, wanted a break, basically time for them to go. She had a new employee with her and the two of them opened the ER curtain and without introductions announced that Cody needed to eat crackers to assure they will stay down then he could go home. Are those crackers?’ his mom asked. Yes!’ ‘He has Celiac disease, his mom replied. Staring straight back at mom, Yeah!’ Mom knew already the nurse did not know where this conversation was going. He cant have gluten.’ ‘Yeah,’ still with the crackers stuck out to hand the boy. Crackers are made with gluten.’ ‘Yeah!’ The mom sighed and provided the education Gluten is a protein found in wheat, rye, barley. Those crackers are made with wheat. If he eats wheat he will become very sick and we will be going no where.’ Still staring, almost as in a contest, she finally said You need to find something he can eat then so he can go home.

Do you see what opportunities were here? She had a number of opportunities to gain trust, build relationship and provide confidence that she was of high integrity having the patient as her first priority. Introductions are always critical, it shows the intention of having a relationship even if it is brief. Admitting you didnt read the record, dont know what Celiac disease is or dont know what gluten is are all ok! As a nurse you dont want to make a mistake, give a wrong medication or not do the correct assessment before completing a procedure. You cant know everything and wont as there are new discoveries everyday. Jennifer was not practicing that number one rated nursing practice. I am not saying she didnt care, but perhaps didnt want to admit she didnt know.

Always introduce yourself, its what kind people do. Never be afraid to say I dont know!’ It shows that you have the best interest in mind for your patient. Ask someone else for help if you cant find the information you need or help in doing a procedure for the first time. You will have a great career knowing that in every situation you did what you could to build trust and provide the best care possible. Hi Im Susan. The doctor would like to see if Cody can eat something and keep it down. I see he has Celiac disease and has gluten listed as an allergy. Can he eat crackers?……..What can he eat? We have applesauce, jello and pudding. We might have popsicles. Would any of those work?’ There is one happy mom, looking at the nurse who took an extra minute to know her son and make sure he would go home safe and sound. 

Jlg5.18.18(c)

Prejudice: Is it you?

Prejudice: Is it you?
 Judy L Gates, MSN, BC, CWS, FACCWS

Daily we are confronted with situations or people that can be difficult to manage due to  prejudice. It includes a bias or judgement related to lifestyle, economy, ability, looks, race, speech, beliefs, and the list goes on. I am speaking of our prejudice,  nurses and healthcare workers,  not theirs. We roll our eyes out loud, clear our throats often, sigh deeply, tap fingers or pens. Perhaps find many reasons not to enter the room, always have a call to take, you know the drill. So much of our communication is ongoing even when our lips are closed. Patients aren’t dumb, they have used the same strategies perhaps themselves. The one thing they know for sure is, you don’t want to care for them.

Now it does not imply you are a bad person or don’t care, though it could appear that way. But it does mean patients or their families are neglected. They are in the hospital, away from their routine, friends, comfort. They are completely vulnerable. They can’t get medicine when they hurt, get up to a chair so they can eat. That takes you! They may need help to take a walk or go to the restroom, from you. Can you imagine if it was you that needed this help? Your parent or child?
Let’s consider this scenario....

A 24 year old man, was admitted for pneumonia. He was not cooperative with breathing treatments, throwing the mask at the therapist. He yelled for the nurse constantly. He was thirsty, hungry, wanted help with the tv. He complained of headaches. His dad would stay with him most of the time. If no one came in he would go looking for a nurse to help his son.
No one wanted this patient, too needy, yelling and he would hang on to your hand forever if you went in.

It’s your first day back and so you are getting this patient. Everyone smirks and winks at each other. You’re not dumb either! So you straighten up, take a deep breath and walk in. After your assessment you come out and there is no yelling, no nurse button, no dad chasing you down. The entire day is peaceful. Everyone wants to know your secret.

What do you think?

The answer was simple, ‘I talked to him and held his hand’. Mic drop!
You see, she walked in and left all the stories and ‘trash talk’ at the door. She cleared the white board, if you will, and met him with a smile. Dad noted that she was the first nurse to walk in with a smile and actually talk TO his son or hold his hand. Full on eye contact! After helping him find his favorite show, getting food ready and listening to his joke she waved goodbye and went to her next patient.

So the rest of the story, David (the 24 year old) had Down syndrome. He couldn’t speak very well but liked to! He told jokes that didn’t make sense, but he still found them very funny. He loved Barney and Sponge Bob. He loved pizza and chips and diet pop. When he was afraid and didn’t understand things he would become angry, cry and throw things. His dad had watched nurses and healthcare providers avoid, dismiss or talk around his son. For many they weren’t comfortable as they had never been around someone with disabilities. For others they would get frustrated being hovered over by the dad.

Could this be you? Have you seen it, or done it? What can you do to help your patient or you have a better experience? Here are a few suggestions:

Avoid the subjective stuff from others
Walk in with a clean slate for the shift
Smile, and don’t be afraid to hold hands
Laugh even when it is not funny
Include the patient in every conversation
Treat each patient the same as your favorite person
Change, by example, the culture one nurse and one patient at a time

As the parent of an adult with special needs and a 44 year healthcare career in my pocket I can tell you I have seen it. I fear it will happen to my son! I want to know that when he is afraid, sick, can’t be understood, can’t find his show that someone (any one of you) will take that extra 5 to help him. Make time, in the midst of the rapid pace, to take 5 for any patient or family that needs reassurance, compassion, a hand held. The reward is great for you and priceless for that individual! You can make a difference, one encounter at a time!!

‘To the world you are only one person, but to one person you may be the world!’ Bill Wilson




JLG 5.31.18

Healing & Humor - Nurse Grid 6.25.18

If we do not address the heart, help to support the spirit and coping elements of the patient, we may ‘heal’ a short term medical problem but have ignored the patients emotional resolve to have long term success.
healing and humor
When things don’t go the way we expect, we have to laugh!
“As it is not proper to cure the eyes without the head, nor the head without the body, so neither is it proper to cure the body without the soul.”
— Socrates
If you go into a patient room to do the initial assessment, you want to be sure to assess the entire patient. In documenting the assessments, a clock model is used to reference the location of wounds, scars, devices etc. An actual clock does not work with only one hand nor does the body work without key body parts. If we do not address the heart, help to support the spirit and coping elements of the patient, we may ‘heal’ a short term medical problem but have ignored the patients emotional resolve to have long term success. Socrates knew his stuff!

History of Humor

A number of theories have been proposed to define the human condition and its use of humor. The word humor is derived from the Latin umor which means fluid or liquid, to be moist. As early as 2500 BC ancient Chinese, Greek and Ayurvedic medicines linked the body to the earth’s elements, which were converted during digestion to three fluids; vatta (wind/breaths), pitta (bile) and kapha (phlegm). In 400 BC Hippocrates helped refine these into four humors which Gelan wrote extensively on in the 2nd century. It was ultimately determined that one’s fluid or ‘umor’ was thought to dominate personality and health problems. It should be the focus of physician and caregivers alike to keep the humor in balance. A diagnosis of ‘good humor’ did not imply the patient was funny, but doing well. Literally 4,500 YEARS later we use these same concepts to make an initial assumption of the patient. If one appears happy, carefree and lighthearted, one is judged to be fine, o.k., doing well and coping well, regardless of any ailment. If you look at the humors I am guessing it reminds you of someone, a patient or family member.

Humor as Part of Healing

Healing is the focus of medicine. We want to first, do no harm. ‘I shall be loyal to my work and devoted towards the welfare of those committed to my care’ is the last line of the Florence Nightingale Pledge. We see people in need and want to fix them. If we could define genuine success we would see a patient:
  • Accept the difficult life situations
  • Owning the actions and reactions to them
  • Remaining open to others, understanding their point of view or decisions
  • Laughing at or with others
  • Able to problem solve, make the big decisions
  • Empowered to do what is needed.
Adding humor improves the client’s self-understanding and behavior such as pointing out absurdities, giving examples of illogical reasoning, or repeating an amusing punchline. Inoffensive humor or joke telling about common experiences can be a safe way to initiate assessment of coping and reduce anxiety. It helps to relieve tension and permit a more transparent conversation as well.
Laughter itself is therapeutic for any number of psychological and physical reasons. Huge to the healing process is the sense of power laughter provides. It is a spontaneous, physical exercise increasing cardiac circulation and pulmonary function. It also fosters a positive and hopeful attitude which can be replicated with each giggle and guffaw. Additionally, there is sound correlation between decreased depression or risk for depression in those populations that can see or express humor. 
Perspective is everything. Both humor and the observation of those in situations worse or different than ours helps to keep emotion and acceptance more positively framed. And the most obvious benefit to humor is the ability to endure the uncomfortable emotions and situations that all patients encounter in healthcare settings. Face it, a colonoscopy has a room full of strangers focused on the wrong side of the patient. It is a very vulnerable situation, fortunately rarely critical but always humiliating. That same element of laughter helps when gowns fall open, gases pass and messes are made. I remind every patient that expels ‘anything’: better out than in!

When Emotions Are Part of the Job

There is a risk to sharing emotions, good or bad, when we are in healthcare. The nurse or doctor can feel the same as the patient, feel failure in our efforts, feel anger and frustration when the patients don’t or won’t listen. We can grieve, often becoming attached to the patients or families, or both. Their loss becomes ours. The weight of day to day care of those in need can even lead to the physical and emotional distress we are trying to help the patients overcome. Planning for humor and those activities that permit decompression are critical if the nurses and providers are going to prevent burnout. 
It is very easy to ‘wear’ the emotions of the patients, as well as to become hostile in response to their failure to follow orders. In a single day the nurse or provider can journey through the entire spectrum of emotions depending on each individual interaction that is experienced. One movie character said ‘I don’t just have one emotion. I am an actress, I have them all!’ Healthcare is the exact same. Depending on the patient load cared for each day every emotion can be experienced. This can result in ‘compassion fatigue’ which is the result of not caring for themselves. As a caution, this emotional anchor can also be placed on us by peers who are negative, hopeless, angry, etc. It can be an attack from both sides. 
As a result, health professionals working in a stress-filled environment must have and mature the ability to see the humor in a situation and to laugh freely with coworkers and if appropriate patients. It can be an effective way to take care of your own body, mind and spirit. It can lift the spirit’s energy level and avoid the complexities of emotional overload. It does not condone cruel, mean spirited or rude jokes but supports the common ground of the human condition. 
Patients also have a risk to accepting humor as the stress they experience is not dependent solely on external events, but also on their own perception of what the events mean to them personally. The interpretation of stress is very individual. One person is having an appendectomy and they are smiling, joking a bit, light hearted. Another person, experiencing the same procedure but is very morbid, sad, uncertain of tomorrow. I have always referred to this as the ‘Tigger and Eeyore syndrome’. One person is bouncing off the walls, not touched at all by the circumstances of life while the other is feeling near death by the very thought of it. Basically, how the individual looks at the situation determines if it will be perceived as a threat or challenge. 
From a health perspective, the emotions and moods experienced directly affect the immune system. Positive emotions can create neurochemical changes that may buffer the immunosuppressive effects of stress. Studies have demonstrated that when encouraged and guided to use humor there is an increased sense of ‘cognitive control’.  They may not be able to control events externally but they can control how they view these events and what emotional response they choose to apply to them.
The solution to shedding the negative and putting on the positive starts simply with reflection. ‘How did we get here?’ To have the best response leave your computer at the door and pull up a chair, 5 minutes!  Encourage discussion, emotions, assess the patients view of the situation (threatened or challenged) then help the patient and family to reframe it. Often that is identifying the meaning in the process or chain of events. The patient may feel that coming to the hospital is a punishment for eating the wrong foods when they are diabetic rather than seeing that coming to the hospital is what has caused them to understand the disease, take their diabetes mores seriously. They have the opportunity each day to make new decisions and control their outcomes! That is power.

What Is Appropriate Humor?

So, what exactly is humor? Great question. There is certainly a great diversity in what each person finds funny. Laughter itself is a sound that can occur on its own merit. It does not require a joke, it is the physical chortle that can occur. Humor on the other hand, is the interpretation of what someone says, does, thinks is funny. Your sense of humor is developed in early years by external (parents, teachers) and internal (emotional, spiritual) influences. 
Humor cannot always be shared. It is subjective and dependent on personal preference. To use humor for healing, it may take a couple of attempts to find what the patient, family or your colleagues think is funny. Good listening and observation skills can usually provide a sense of connection and idea of typical interactions. No one who has met my family would doubt we deal with life with humor. We tease, joke, find the positive in the ‘negative’ and laugh, often! We choose that reaction to the things we experience and frankly I am so glad we do! 
A great exercise is to read some cartoons, bumper stickers, tv shows, etc and see how they make you feel. Were they funny to you? Then ask your social group or peers what they think about those same things. It is an easy and sometimes eye-opening way to get to know each other but also helps to contrast what funny is to the people around you. Of course, it never hurts to just laugh, for practice! There are certainly lots of health benefits. Laughter has been called the latest weapon in the fight against heart disease once the University of Maryland researchers reported that heart-healthy people are more likely than those with heart disease to laugh frequently and heartily, and to use humor to smooth over awkward situations.
There’s even hope, the scientists say, for cranky people who rarely laugh and for those without a sense of humor: They can learn! Some evidence suggests that the effects of a chortle, snicker, or guffaw include reduction in stress hormones such as cortisol, and reduction in blood pressure. That in turn may reduce heart disease risk. It has been reported that mental stress can impair the endothelium, the protective barrier lining the blood vesselsUsually, you laugh in a group or with at least one other person (although Clark is quick to point out there’s nothing wrong with a good belly laugh when you’re by yourself). In his oft-quoted study, published in the American Journal of the Medical Sciences in December 1989, he found that laughter is a good kind of stress: It reduces blood levels of cortisol, epinephrine, and other substances. Increased cortisol and epinephrine levels tend to suppress the immune system, so decreasing their levels is believed to be beneficial. Laughter may go a long way to reducing pain, as well. At UCLA, a five-year program called UCLA/Rx Laughter, in which researchers studied the effects humorous videos have on young patients’ perception of pain. 

Application of Humor

Application of humor should be easy, but clearly many struggle. We are faced with any number of opportunities to lighten the mood, some we may have experienced ourselves in the course of our lives. I have observed some easy examples from the bedside. One was a patient who complained about the inadequate length or coverage of their gown to which the nurse responded: “Well, you know your doctor admitted you for observation.” Or on another occasion I heard: “It’s a designer creation by Seymour (Butts).” Another moment of humor presented itself after a difficult procedure to which the nurse said, “I bet it is hard to believe I am on your side!” By acknowledging the patients circumstance and making a subtle barb can demonstrate confidence and can give the message that it’s ok and you are in control.
To gain confidence in this whole laugh at work concept, there are many books written by former patients, themselves inspired by their circumstance. They found humor and storytelling to be a way to validate their experience and share their perspective. Some personal favorites include:
  • Surviving the Cure by Janet Henry
  • They Tore Out my Heart and Stomped the Sucker Flat by Lewis Grizzard
  • Patients at Large by cartoonist Tom Jackson
  • Please Don’t Stand on my Catheter by T. Duncan Stewart
  • Have a Heart by Wilford Nehmer Jr
  • I’d Like to Buy a Bowel, Please! by Brenda Elsagher
“Life does not cease to be funny when someone dies, as it does not cease to be serious when people laugh.”
— George Bernard Shaw
I would modify this by saying: “Life does not cease to be funny when someone has cancer, as it does not cease to be serious when people laugh.”
“Show me a patient who is able to laugh and play, who enjoys living and I’ll show you someone who is going to live longer. Laughter indeed can make the unbearable bearable!”
— Dr. Bernie Siegel, a cancer surgeon
Finally, respect the boundaries of humor. It certainly produces a bond between the nurse and the client.  It also facilitates rapport and self-disclosure, it helps establish a more collaborative and friendly relationship. That being said we should not forget to be cautious.  Humor can be used if the client invites it. Culture, generation, age, religion, ethnicity, disability and other population factors or differences can influence both the type of humor and the initiation into the nurse patient relationship.  By using keen observation skills, you can tell a lot about what would be appropriate for the patient. As the moment presents itself you are able can introduce levity and have some fun, for the patient’s sake and for yours!

Guest Post: Judy Gates, RN, MSN is a Banner Health Clinical Education Director and is accountable for providing managerial and clinical education support. She has worked as a pediatric and trauma ICU nurse and wound care consultant. She is a published author and thought leader.

Thursday, September 17, 2015

Ignited

It has been decades since nurses have come together as a force to be reckoned with. And what is most interesting is that while the scattered rumbling was the same globally it took a thoughtless public comment from a television character to set the profession ablaze. In three days, the world of nursing, paramedics, CNAs, physicians, physician assistants and even our precious housekeepers have gained an audible voice. It is clear that we are at the end of our rope, the last nerve has been struck, we are bold, hear us roar.

I have never been more invigorated than during this last few days. I have been in healthcare for more than 40 years in some role and spent another 10 years wanting to be. It is wonderful to step outside the walls of the daily grind to hear the focus of the conversation be on the work. Not on all the things wrong with the job, but on the primary, prevailing reason we are all still in the profession. It is the passion, compassion and deep desire to care. Care for the injured, sick and dying. We are proud of the countless hours of overtime spent advocating, helping, comforting, resuscitating, acting in the interest of our patient.

Complete strangers cause us to lose sleep, grieve, celebrate, sigh, laugh, yell, grumble, cry, smile. And we gratefully wake up to do it again, over and over. Despite long hours, deplorable pay, no breaks, less than desirable staffing, obstacles in language, lack of supplies, not enough time, we show up and we find our reward. It is not in the check but in the fruit of our labor. We go home having survived the day, completing all that is needed to assure our patients have what they need, And we are satisfied because we know we did our best and this helped others. Our reward is most often in knowing we did it, and we did it well.

Needless to say when we get a compliment, card, kind word or report to a leader about our effort this is icing on our cake. It is amazing when we get that extra kudos though we don’t expect it. And sometimes there is that unhappy patient or family, that while their words may burn, it is most often a minor sting as we trudge into the next room to start it all over again.

So out on the stage of the Miss America pageant walks this beautiful, blonde, with a passion to give a voice to the masses. I doubt she expected that the voice would evolve in the way it did, but I also don't think the profession would have gained the momentum had it not been for the comments of those daytime talk show ‘employees’.

While it is not wrong to have an opinion, it is never desirable to insult what you clearly don't understand. They mocked her talent, a monologue on nursing. They mocked her dress, the uniform of a nurse. They mocked her stethoscope, the thing we use most to determine the course of life. They mocked her words, a real human story about an epidemic disease of aging. They mocked nursing. And the nurses roared.

In hallways, social media sites, meetings, news outlets the word and message has traveled that we ARE professional, we ARE talented, we ARE the monologue worth hearing. Photos, over 5000 today of proud healthcare providers and patients with uniforms, stethoscopes and stories to provide confirmation that we are indeed a real life drama series, running 24/7 around the globe. We sacrifice so much time, energy, family time, emotion that we cannot sacrifice the perception of our worth. And we should not.

As of today several sponsors have pulled their support of the show. The apologies of the employees of the tv show were less than sincere and actually implied it was the nurses fault for not seeing it their way. The challenge would actually seem to be that those tv employees need to see it our way, see things from the view of a nurse. Maybe, just maybe, those employees would come walk in the shoes of some of the folks they referred to as ‘just nurses’. Maybe they would understand why we rise up for this one thing, respect. I know it will never happen, but wouldn't that be glorious?

As a footnote to the media firestorm, today Ellen Degeneres had Miss Colorado on her show. She not only honored her for her pageant accomplishment but also acknowledged the trending social media related to her monologue. Miss Colorado said it is her talent and she wanted to use the platform to give a voice to those that otherwise do not have opportunity. She wanted to give a voice to nurses.
The question now remains, what will we do with the energy, unity, fire that is igniting the nursing and healthcare community? Will we be able to stand together for the common purpose of improving patient care, outcomes and working conditions or will we fall back into ambiguity. I hope the renewed pride in our profession will carry on, paying it forward to the nursing generation behind us.

Wednesday, May 6, 2015

Happy Nurses Day


I felt inspired by my extended family of nurses and healthcare providers so I wrote this verse. Enjoy!

BECAUSE by Judy Gates (c)

Because you care
Because you work hard
Because you are patient
Because you want to make a difference
Because you take any challenge
Because you want to learn more
Because you are passionate
Because you are committed
Nurses learn
Patients are safer
Because of you!


Have a glorious nurses day and week.

*For those of you who are not in the profession, I bet you know someone who is. Let them know you appreciate them for ridiculous hours, tolerance of every human behavior, unpredictable work loads, enforced flexibility and enduring every single human emotion each day they choose to don their uniform and focus on the needs of others!



MAD Unified Life

MAD UNIFIED - MAD Unified Instructors: Patrick Burns, Michael Wakeford What is MAD Unified? MAD Unified Dance Crew met January 10th, 2020...